What access requirements should I explain?
Let us know whether a passenger can transfer into a standard vehicle seat, whether equipment folds and whether there are steps or other access constraints at the property. Provide dimensions for mobility equipment where possible.
A wheelchair-accessible vehicle, lift, ramp, restraint system or trained assistance must never be assumed. Availability and suitability need explicit confirmation before booking.
How can I use the website to prepare a request?
Use the labelled planner to prepare a text request, or browse the destination and hotel directories. The website is designed for keyboard navigation, readable text and layouts that adapt to smaller screens.
The planner generates a text summary that you can copy, download or review and send through WhatsApp or email. It does not send a message automatically or confirm a reservation.