When is my transfer confirmed?
Your transfer is confirmed only when Palmway provides a written quote and a separate confirmation identifying the agreed journey. Browsing a route, preparing or sending a request, or saving a summary does not reserve a vehicle.
What must be agreed before booking?
Agree the route, dates, flight details, passenger and luggage needs, vehicle arrangement, total price, currency, payment terms, waiting policy and cancellation conditions before booking. Provide accurate addresses and any special requirements so the quote reflects the journey you need.
Changes must be acknowledged in writing. Availability, capacity and any revised price need to be checked before a change is accepted.
Which services does Palmway provide?
Palmway focuses on airport transfers and hotel-to-hotel journeys in Mauritius. Vehicle availability, child seats, mobility arrangements and additional stops are subject to individual confirmation.
The website’s travel guides are planning information. Airlines, airports and hotels may change their operating procedures; check the instructions applicable to your journey.