Arrival planning

From aircraft to hotel: your MRU arrival checklist

After landing at MRU, complete immigration, collect your luggage and pass through customs before following your confirmed pickup instructions. Keep the hotel address and booking contact accessible for the journey to your accommodation.

What should I prepare before the flight?

Save your accommodation address, transfer confirmation and travel documents where you can access them without mobile data. Check the current entry requirements with the relevant authorities and your airline rather than relying on an old travel checklist. Make sure the transfer booking uses the date you arrive in Mauritius, which may differ from the date you leave home. Tell the provider if your flight number or arrival schedule changes.

What happens before I can meet the vehicle?

Follow the terminal signs through the required arrival formalities and baggage collection. Check that you have all checked bags, including equipment that may be delivered separately. If something is missing or damaged, deal with the airline's baggage service before leaving the relevant area and update your transfer contact. The airport's official facilities guide identifies baggage service counters and an oversize luggage collection point for arriving passengers.

How do I confirm the meeting point?

The airport operator lists passenger Wi-Fi in public terminal areas and ATMs in arrivals. These can help if you need to contact your driver or arrange money, but keep the confirmed meeting instructions saved in advance. Follow the location agreed for your booking. If you cannot find the driver, send a clear description of where you are instead of walking between exits without updating anyone.

What should I check before leaving the airport?

Before leaving the airport, confirm the destination and make sure all passengers and luggage are accounted for. Allow time to check any requested child seat and organise the items you need during the drive. Keep passports, medicine and essential valuables with you. At your accommodation, check the vehicle for smaller bags and charging cables. If you have a separate departure transfer, retain its confirmation rather than assuming every later journey is already arranged.

Useful questions

Should I promise a pickup a few minutes after landing?

No. Leave room for arrival formalities and baggage collection, and agree the meeting arrangement with your provider.

What if a suitcase does not arrive?

Speak with the airline's baggage service and notify your transfer contact that you are delayed.

Keep planning

Check the current details

Official information can change. Review the instructions that apply to your own journey.

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