Does my transfer begin at the airport or another hotel?
The phrase hotel transfer can describe an airport arrival, a hotel departure to the airport or a move between two properties. Start your enquiry with the actual pickup and drop-off points. For a hotel change, include both complete names and the travel date. For an airport journey, add the flight information. This prevents a price being prepared for a different route from the one you intend to book.
Which property and entrance should I name?
Some hotel names are similar, and a large property can have more than one reception or gate. Copy the current name from your reservation and include the address or map pin when needed. For apartments or villas, ask the host where a vehicle should stop. The final approach can affect the practical transfer arrangement, especially if a large vehicle cannot use the same entrance as a smaller car.
What load and timing details affect the arrangement?
List every passenger and count suitcases, cabin bags, strollers and special equipment. State any child-seat requirement separately. For a hotel-to-hotel journey, propose a pickup time after checking checkout and check-in arrangements with the properties. Do not treat hotel luggage storage or room access as part of the transport agreement. If the requested time changes, ask the provider to confirm that the original arrangement still applies.
What should I check in the written confirmation?
Review the price, currency, vehicle capacity, route and conditions before accepting. Clarify any requested extras and whether the amount is for one direction or several listed journeys. Palmway's pricing page shows its published transfer rates. Use the planner to confirm your specific requirements; another provider's hotel list is not a Palmway tariff. Keep the confirmation for each leg and update it if you change accommodation during the holiday or add passengers to the group.
Useful questions
Can hotels on the same coast have different transfer prices?
Yes. The exact route, vehicle, luggage and timing all need to be considered in the quote.
Is luggage storage included while waiting for check-in?
Confirm storage directly with the hotel. It is separate from the transport booking.